Twico Catastrophe and Severe Weather Center


To our Twico customers who are directly affected by Hurricane Harvey, we are here when you need us. We have a Catastrophe Response Team ready to handle your claims quickly and efficiently, 24 hours a day — 7 days a week. 

Welcome to Twico’s Catastrophe Center where you will find information on how to report a catastrophe claim and learn more about our Catastrophe Response Team.



How To File A Catastrophe Claim:

For immediate Catastrophe Claims, please call 1-877-667-1163 or EMAIL US AT CLES@CL-NA.COM

In the event of a large-scale catastrophe, our Twico Catastrophe Response (CAT) Team may be out in the field helping customers file claims and providing help to those in need.

About Twico's Catastrophe Response Team

Once the storm has passed, Twico's Catastrophe Response (CAT) Team can help you handle your claims quickly and efficiently. Whether it's extending hours at our claim inspection sites or our adjusters staying in the field until all Twico customer claims are reported, the CAT Team is there to help you get back to life as usual as quickly as possible.

How To Stay Safe When A Natural Disaster Happens

Your safety is our number one concern. We recommend always paying close attention to and following local, official instructions in the event of severe weather. Don't wait until the last minute to be prepared. Here are a few resources to help keep you and your family safe:

Severe Weather and Travel Safety Tips

Texas Department of Insurance - Help after Harvey 

To learn more about severe weather, safety, and preparedness, we recommend the following resources: